Two-factor authentication

Two-factor authentication is a 6-digit code that changes every 30 seconds in an app on your phone. Even if someone knows your password, they can't sign in without your phone.

Turn it on

  1. Install an authenticator app: Google Authenticator, Microsoft Authenticator or any compatible app.
  2. In the portal, open turn on two-factor authentication (shown at the top if you don't have it yet).
  3. In the app, add an account and scan the QR code. If you can't scan it, type the key shown below it.
  4. Enter the 6-digit code the app shows.

If you sign in with Google you can turn it on later; it is required to manage users and to load credentials.

If you change or lose your phone

Ask your company administrator (or TECDEX) for a new invitation. When you accept it you set your password and scan a new code.

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