TECDEX Monitoring help

TECDEX Monitoring checks your websites and services from outside your network, the way a customer would, and emails you when something stops working and when it recovers.

Where to start

1. Getting started: create your company account and sign in.
2. Two-factor authentication: protect your account with a code from your phone.
3. Your first monitor: what we check, how often, and what each status means.
4. Your team: invite other people from your company.
5. Incidents and reports: how to read what happened.

Once you are monitoring

• How we calculate availability: the formula, overall availability and how to filter.
• Provider SLAs: find out whether your hosting or APIs kept their promise and how much credit to claim.
• Alerts via Slack, Teams and webhook: get alerts where your team works.
• Developer API: query and manage your monitors from your own systems.

Can't find what you need? See the FAQ or write to monitoreo@tecdex.net.